top of page

Privacy Policy

Baobab Psychology & Wellness is committed to protecting your personal information and maintaining the confidentiality of your personal and health information in accordance with applicable Alberta privacy legislation, professional standards, and the ethical requirements governing the practice of psychology.


Personal information collected through this website and in the course of providing psychological services is handled in accordance with Alberta's Personal Information Protection Act (PIPA), applicable professional standards of the College of Alberta Psychologists, and other legislation that may apply to the practice.

​

  • Collection of Information: We collect only the personal information necessary to provide our services and respond to your enquiries. This may include your name, email address, phone number, health information, and other personal information you choose to provide through our website, appointment requests, booking and intake processes, or retreat registrations.
     

  • Use of Information: Your information is used solely to respond to enquiries, schedule appointments, provide psychological services, communicate about retreats you have expressed interest in, and meet our professional and legal obligations. We will never sell, rent, or share your personal information for marketing purposes.
     

  • Third-Party Service Providers: We may use trusted third-party platforms and service providers to support appointment booking, client intake, communications, and other administrative functions. These providers may process personal information on our behalf and are expected to maintain appropriate safeguards for that information.
     

  • Confidentiality: All personal information is treated as confidential and stored securely. Information will only be disclosed with your consent or where required or permitted by law.
     

  • Electronic Communication & Website Submissions: Information submitted through this website or communicated by email is transmitted electronically and cannot be guaranteed to be completely secure. By choosing to submit personal information electronically, you acknowledge the inherent risks associated with electronic communication. Please avoid submitting highly sensitive or urgent clinical information through website forms or email. Baobab Psychology & Wellness takes reasonable measures to protect information collected through the website and handles personal information in accordance with applicable privacy and professional requirements.
     

  • Website Analytics: Our website may use cookies or analytics tools to help us understand website traffic and improve the user experience. These tools collect anonymous, non-identifiable information.
     

  • Access and Correction: You have the right to request access to your personal information and to request corrections where appropriate, subject to applicable legislation.
     

  • Retention of Information: Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal and professional record-keeping requirements.
     

Please note: This website is intended for general information and communication purposes and is not a secure clinical communication platform. Please do not submit highly sensitive personal or health information through website forms or email.

Last Updated: August 2026

bottom of page